HELP CENTRE
Answers before you begin.
Learn how questions, microphone access, videos and progress work.
HELP & ANSWERS
Frequently asked questions
How does speaking practice work?
Choose a course and a question. Listen to the video or spoken question, wait for the beep, then speak or type an answer. Review the example answers and try again.
Can I practise offline?
The Android app includes the question database and a local English speech model. Downloaded videos remain on your device. In the browser, download the offline practice data first; microphone recognition depends on your browser and may require internet.
What happens when a question has no video?
The app reads the question aloud with the device's English voice, then plays the answer beep. You can always read the question and type an answer.
Where is my progress saved?
Browser practice keeps progress on this device, with a private anonymous session for server requests. Android saves attempts in its local database. Clearing app or browser data removes local progress, so export a browser backup before clearing it.
Does Fluencify give official exam scores?
No. Feedback compares your response with stored answers and key words. It is practice guidance, not an official pronunciation assessment, IELTS band or PTE score.
Is PTE practice available?
PTE practice questions are not included in the current database. Basic, Intermediate, Advanced and IELTS speaking practice are available now.